Terms of Service

Last Updated: February 12, 2026

By accessing or using FrontDesk AI, you agree to be bound by these Terms of Service.

For the complete Terms of Service, please view the full document.

Summary of Key Terms

Service Description

FrontDesk AI provides an AI-powered phone answering service that handles calls 24/7, schedules appointments, and transfers calls when needed.

Account Responsibilities

Provide accurate information
Maintain account security
Ensure your content is legal and accurate
Comply with all applicable laws

Acceptable Use

Permitted: Business phone answering, appointment scheduling, customer service

Prohibited: Illegal activities, spam, harassment, prohibited business types (see full terms)

Payment Terms

Monthly or annual billing
Payment due in advance
No refunds for partial months
Cancel anytime (no future charges)

Usage Limits

Plan includes maximum calls/month
Maximum appointments/month
Overage charges may apply

Call Recording

All calls are recorded
You must comply with local recording laws
You own your call recordings

Warranties & Liability

Service provided "as is"
No guarantee of perfect AI performance
Limited liability (see full terms)

Termination

Cancel anytime from your dashboard
30-day data retention after deletion
We may suspend for terms violations

Contact

Questions about these Terms?
Email: support@frontdeskai.com